Shipping Policy
Frequent Q & A
Q: Where is my order shipped from?
A: As all the products are processed in my workshop in China, all the orders are shipped from China.
Q: Where can you ship my order to?
A: We ship internationally - buyers are responsible for all import costs which might be assessed upon delivery (VAT, duties, etc).
Q: When can I receive my parcel?
A: The shipping time varies depending on the country and the area of the receiver's address. The time range can be 3-15 business days. The main countries and areas that we ship to a lot are listed with shipping time as following:
-United States: 5-8 business days.
-Canada: 7-10 business days.
-United Kingdom: 3-6 business days.
-EU Area: 3-6 business days.
-Australia: 5-8 business days.
Others: please contact us for an estimated arrival date.
Q: What courier brings my parcel?
A: Generally, the orders will be shipped by YunExpress, and handed over to the local last-mile courier. The complete logistics history will be shown in the tracking information on the official website.
Q: Is my order with free shipping service?
A: Orders with value reaching US$ 35 will be shipped without shipping fees charged.